Jama

La boutique des passionnés de nature

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Dear customers, Due to our presence at the Montier festival, JAMA will be exceptionally closed from November 16 to 26 inclusive. No shipping will be made during this period. We apologize. Thank you for your understanding.

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Delivery and shipping

ImageDepending on the delivery area, the costs for transport are not similar. To better understand how they applied the charges, thank you to read the following explanations :

Summary

  1. Shipping and port for the Metropolitan France, Belgium and Switzerland.
  2. Shipping charges for other areas.
  3. Different carriers.
  4. Delivery times.
  5. General rates for shipping.
  6. In case of problems receiving your order
  7. Sales Contract

Shipping and port for the Metropolitan France, Belgium and Switzerland.

JAMA.FR invoice transport costs according to the price of your order.
Warning: the risks of transport are covered under the condition that the buyer has vérfiié products upon arrival and has exercised, if necessary, appeal against the carrier within 48 hours, even with free shipping.

JAMA.FR undertakes to deliver the ordered products to the carrier at least 72 hours after acceptance of an order, unless mentioned in the order confirmation.

In the context of Switzerland , orders excluding VAT is charged, the buyer will pay on arrival, customs clearance fees, plus VAT linked to the order, based on 7.5% (the amount of VAT in Switzerland)

 

Shipping charges for other areas.

We offer to ship your order in any country where you want to be delivered. You will see the delivery rate will vary depending on the delivery area but also in terms of weight and volume of the package.

Because of the costs of international transport, we can not support the amount of shipping. We charge travel expenses at cost. Nevertheless aware that we have negotiated preferential rates.

Warning: the risks of transport are covered under the condition that the buyer has checked the products on arrival and had reservations excercer d \ 'usage with the carrier in 48 hours.

 

Different carriers.

Depending on the areas of delivery, we use the services of various carriers.

In France, the European Union and Switzerland, we prefer the services of the Post with the Colissimo Suivi. This system is reliable and fast. If you want more information about this service, you can visit the Post website. This service does not yet track packages in real time on the Internet.

In France, the European Union and Switzerland, where the shipment is urgent, we use Chronopost surcharge rate of this additional cost of transport.

For deliveries in France outside the metropolitan area (DOM, TOM), we use the services of La Poste.

For deliveries in the rest of the world, we use the services of Fedex.

 

Delivery times.

These delivery dates have been provided by our carriers. They are calculated on the basis of working days: Monday to Friday - except public holidays. Warning DPD does not work on Saturdays.

Delivery Area   Colissimo Suivi   DPD
France   48 to 72 hours   from 48 hours
European Union   6 to 8 days   from 48 hours
Europe outside European Union   8 to 10 days   from 48 hours
North America (except Alaska)   8 to 10 jours   from 48 hours


For further information, please contact our customer service : contact@jama.fr

 

General rates for shipping.

Colissimo Suivi La Poste - Point relais / TTC
Corse, France,

Jusqu'à 150 euros 6,70 euros
Jusqu'à 299 euros 7,10 euros
Beyond Available

Forfait Colissimo Suivi La Poste France / TTC
Corse, France,

Jusqu'à 50 euros 8,70 euros
Jusqu'à 100 euros 9,90 euros
Jusqu'à 150 euros 10,50 euros
Jusqu'à 200 euros 11,50 euros
Jusqu'à 250 euros 12,60 euros
Jusqu'à 299 euros 13,60 euros
Beyond Available

Forfait Colissimo Suivi La Poste France (Andorre, Monaco) / HT
Andorra, Monaco,

Jusqu'à 50 euros 8,70 euros
Jusqu'à 100 euros 9,90 euros
Jusqu'à 150 euros 10,50 euros
Jusqu'à 200 euros 11,50 euros
Jusqu'à 250 euros 12,60 euros
Jusqu'à 299 euros 13,60 euros
Beyond Available

Colissimo Suivi La Poste - Outre-Mer 1 / HT
Guadeloupe, Guyana (french), Martinique, Mayotte Island, Reunion, Saint-Barthélemy, St Pierre and Miquelon,

Jusqu'à 150 euros 38,00 euros
Jusqu'à 250 euros 45,00 euros
Jusqu'à 350 euros 58,00 euros
Jusqu'à 100.000 euros 65,00 euros

Colissimo Suivi La Poste - Outre-Mer 2 / HT
Nouvelle Calédonie, Tahiti,

Jusqu'à 150 euros 22,95 euros
Jusqu'à 250 euros 29,95 euros
Jusqu'à 350 euros 45,00 euros
Jusqu'à 100.000.000 euros 49,00 euros

Colissimo Suivi Europe La Poste - Zone 1 - ALLEMAGNE, LUXEMBOURG, PAYS-BAS / TTC
Germany, Luxembourg, Netherlands,

Jusqu'à 120 euros 8,95 euros
Jusqu'à 220 euros 11,50 euros
Jusqu'à 399 euros 14,95 euros
Beyond Available

Colissimo Suivi Europe La Poste - Zone 1 - BELGIQUE / TTC
Belgium,

Jusqu'à 120 euros 8,95 euros
Jusqu'à 220 euros 10,95 euros
Jusqu'à 399 euros 13,95 euros
Beyond Available

Colissimo Suivi Europe La Poste - Zone 2 - ESPAGNE / TTC
Spain,

Jusqu'à 120 euros 9,00 euros
Jusqu'à 220 euros 10,90 euros
Jusqu'à 399 euros 14,90 euros
Beyond Available

Colissimo Suivi Europe La Poste - Zone 2 - IRLANDE, AUTRICHE, PORTUGAL / TTC
Austria, Ireland, Portugal,

Jusqu'à 120 euros 9,50 euros
Jusqu'à 220 euros 11,50 euros
Jusqu'à 399 euros 14,90 euros
Beyond Available

Colissimo Suivi Europe La Poste - Zone 2 - ITALIE / TTC
Italy,

Jusqu'à 110 euros 9,30 euros
Jusqu'à 220 euros 12,90 euros
Jusqu'à 399 euros 14,95 euros
Beyond Available

Colissimo Suivi Europe La Poste - Zone 2 - ROYAUME-UNI / HT
United Kingdom,

Jusqu'à 150 euros 14,90 euros
Jusqu'à 250 euros 18,90 euros
Jusqu'à 1.000.000 euros 19,90 euros

Colissimo Suivi Europe La Poste - Zone 3 / TTC
Denmark, Estonia, Hungary, Latvia, Lithuania, Poland, Czech Republic, Slovakia, Slovenia, Sweden,

Jusqu'à 120 euros 9,95 euros
Jusqu'à 220 euros 14,95 euros
Jusqu'à 320 euros 17,95 euros
Jusqu'à 1.000.000 euros 18,95 euros

Colissimo Suivi Europe La Poste - Zone 3 - SUISSE / HT
Switzerland,

Tarif unique de 20,50 euros

Colissimo Suivi Europe La Poste - Zone 4 / TTC
Cyprus, Croatia, Finland, Greece, Malta, Romania,

Jusqu'à 120 euros 14,95 euros
Jusqu'à 220 euros 17,95 euros
Jusqu'à 320 euros 18,95 euros
Jusqu'à 1.000.000 euros 20,95 euros

Colissimo Suivi La Poste - Zone 4 - MAGHREB & HORS UE / HT
Algeria, Spain -> The Balearic Islands, Spain -> Canaries, Iceland, Liechtenstein, Morocco, Norway, Tunisia, Turkey,

Jusqu'à 120 euros 14,95 euros
Jusqu'à 220 euros 17,95 euros
Jusqu'à 320 euros 18,95 euros
Jusqu'à 100.000 euros 20,95 euros

Colissimo Suivi La poste - Zone 5 - CANADA, AUSTRALIE, JAPON ... / HT
Australia, Canada, China, South Korea, Hong Kong, India, Israel, Japan, Singapore, Taiwan,

Jusqu'à 120 euros 29,95 euros
Jusqu'à 220 euros 34,00 euros
Jusqu'à 320 euros 46,00 euros
Jusqu'à 1.000.000 euros 58,00 euros

Colissimo Suivi La poste - Zone 5 - CHINE / HT
China,

Jusqu'à 120 euros 35,00 euros
Jusqu'à 220 euros 39,00 euros
Jusqu'à 320 euros 50,00 euros
Tarif unique de 60,00 euros

Colissimo Suivi La poste - Zone 5 - USA / HT
U.S.A.,

Jusqu'à 120 euros 34,00 euros
Jusqu'à 220 euros 38,00 euros
Jusqu'à 320 euros 48,00 euros
Jusqu'à 100.000 euros 59,00 euros

Colissimo Suivi La poste - Zone 6 - AFRIQUE DU SUD, AMERIQUE DU SUD, EGYPTE / HT
South Africa, Saudi Arabia, Argentina, Brazil, Cameroon, United Arab Emirates, Venezuela,

Jusqu'à 120 euros 37,00 euros
Jusqu'à 220 euros 43,00 euros
Jusqu'à 320 euros 59,00 euros
Tarif unique de 68,00 euros

DPD Pickup / TTC
France,

Jusqu'à 150 euros 6,95 euros
Jusqu'à 299 euros 6,95 euros
Beyond Available

Forfait DPD France / TTC
Corse, France,

Jusqu'à 50 euros 9,20 euros
Jusqu'à 100 euros 9,20 euros
Jusqu'à 150 euros 9,60 euros
Jusqu'à 200 euros 9,80 euros
Jusqu'à 250 euros 10,00 euros
Jusqu'à 299 euros 10,50 euros
Beyond Available

DPD Europe - Zone 1 / TTC
Germany, Belgium, Luxembourg, Netherlands,

Tarif unique de 14,90 euros

DPD Europe - Zone 3 / TTC
Denmark, Hungary, Ireland, Malta, Poland, Portugal, Czech Republic, Slovakia, Slovenia,

Jusqu'à 100.000.000 euros 13,30 euros

DPD Europe - Zone 2 / TTC
Austria,

Tarif unique de 13,90 euros

DPD Europe - Zone 2 - Espagne / TTC
Andorra, Spain,

Jusqu'à 1.000.000 euros 10,90 euros

DPD Europe - Zone 2 - Italie / TTC
Italy,

Jusqu'à 100.000.000 euros 10,90 euros

DPD Europe - Zone 4 / TTC
Croatia, Estonia, Latvia, Lithuania, Sweden,

Jusqu'à 1.000.000 euros 14,90 euros

DPD Europe - Zone 5 / TTC
Finland, Greece, Malta, Romania,

Jusqu'à 1.000.000 euros 14,50 euros
 

In case of problems receiving your order

We systematically send a tracking number by e-mail as soon as your order leaves our warehouse so that you can follow the progress of your parcel.
However, it may happen, for one reason or another, that a parcel takes a few days longer to be delivered (this is very rare).
If you notice a delay in delivery and the progress of your parcel does not appear on the tracking platform, please do not hesitate to contact us.
We will do everything we can to resolve the situation as quickly as possible.

Sales Contract

View our terms and conditions for more >>

 
 
 
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